5999bat Privacy Policy — Our Commitment to Your Data Protection

When you register or use our platform, 5999bat collects certain necessary information. This data is used to manage your account, verify your identity, and improve service quality. 5999bat never collects information beyond what is required.

5999bat collects information in three main ways — directly from you (during registration and use), automatically (via cookies and log data), and through third parties (payment providers). The table below provides full details of the data collected:

5999bat never collects additional information without your consent. You are clearly informed and your consent is obtained before any data collection takes place.

5999bat uses your information solely for defined and legitimate purposes. We never misuse your data or use it beyond its intended scope. 5999bat processes your information for the following reasons:

• Account creation and management — keeping your profile active and ensuring secure login.
• Identity Verification — Account ownership confirmed through the KYC process.
• Transaction Processing — Managing deposits, withdrawals, and bonuses.
• Fraud prevention — detecting unusual transactions and ensuring account security.
• Customer support — responding to your complaints and questions.
• Platform Improvement — Analytics used to enhance the user experience.
• Legal compliance — meeting the requirements of regulatory authorities.
• Relevant Offers — Bonuses and promotions tailored to your preferences.

Sharing your data with third parties is against our core policy at 5999bat. However, in certain circumstances, we may be required to share limited information with specific parties. Those cases are clearly outlined below:

• Payment Provider: Only the minimum information needed to process transactions is shared with bKash, Nagad, and Rocket.
• Law enforcement agencies: Information may be provided in accordance with a court order or government directive.
• Technology Service Provider: Limited data may be shared for platform operations; however, third parties may not use it for their own purposes.
• Fraud prevention agencies: For verification purposes in cases of suspicious activity.

Outside of the cases listed above, 5999bat will never share your data under any circumstances. When sharing information with third parties, only the minimum necessary data is provided.

5999bat uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on future visits. 5999bat uses the following types of cookies:

• Essential cookies: Required for login sessions and security; these cannot be disabled.
• Functionality cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Helps analyze website usage to improve our services.
• Marketing Cookies: Used to show you relevant offers based on your preferences.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some 5999bat services.

5999bat retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for a specified period to meet legal obligations.

Once the retention period expires, 5999bat will securely delete or anonymize your data. You may also submit a deletion request at any time, though legal obligations may prevent full removal in some cases.

5999bat believes every user has the right to full control over their own data. We therefore guarantee the following rights:

• Right to know: You can find out exactly what information 5999bat holds about you.
• Right to Rectification: You may request updates to any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that processing of your data be restricted.
• Right to object: You may object to marketing communications or specific data processing activities.
• Right to Portability: You can request a copy of your data at any time.

5999bat strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors. Age is verified at registration and re-verified during the KYC process.

If it is found that data has been collected from a minor, that data will be deleted immediately and the associated account will be closed. The same action will be taken if anyone is found assisting a minor in operating an account.

5999bat employs industry-leading security technology to protect your data. Our security systems are regularly updated and audited. The 5999bat security framework includes the following:

• 256-bit SSL/TLS Encryption — All data transfers are fully encrypted.
• Two-Factor Authentication (2FA) — An extra layer of security for your account.
• Firewall & Intrusion Detection — Protection against unauthorized access.
• Regular Security Audits — Verified by independent third-party experts.
• Data Backup — Secure and encrypted backup systems in place.
• Access control — only authorized personnel can access the information they need.

In the event of a security breach, 5999bat will immediately notify affected users and take prompt action. We believe in full transparency and always put our users first when issues arise.

5999bat reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified in advance via your registered mobile number or email. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

• Minor linguistic updates will not require a separate notice.
• You will be notified at least 7 days before any significant policy changes take effect.
• The date of the latest update is always displayed at the top of this page.
• Previous versions of the policy are available upon request through Support.

For any questions, complaints, or requests regarding this Privacy Policy, please contact the 5999bat support team. We typically respond within 24 hours.

5999bat is always committed to protecting your right to privacy. Our goal is for you to use 5999bat with complete confidence — because your trust is our greatest achievement.